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LCL(Less than Container Loading)
 Minimum LCL order value: $10000

Our standard packaging is designed for Full-Container-Loading transportation. Sintang is not responsible for the damage
of loose boxes while in the care of a third-party freight forwarder or the workers whom they employ. Therefore, Sintang
cannot ensure the full safety of items shipped in loose boxes once they arrive in a forwarder’s warehouse. Sintang will
record images of the packaging before items are delivered to the forwarder’s warehouse, though will not be responsible
for any damage or any missing items which occur during the shipment. Additional package protection is offered at an
additional charge of 5%~20% against the order’s total value.

FCL(Full Container Loading)

Sintang ensures a container is sealed after loading. If goods are damaged during the sea-shipment from poor quality
or lack of packaging, Sintang assumes responsibility to assist customer solutions in following:
Under the agreement of Sintang, customers will decide on appropriate disposal or private use should products be
irreparably damaged. Sintang will refund the amount limited to the original product purchase price.
In some cases, slight damage on loose boxes is not unusual should be allowed so long as the inside product is otherwise
(The seal number must be match the original and picture documentation plus serial number must be offered when a
customer requests a refund).

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